Shipping Information - Pease of Garforth

Customer services: 0113 2860211

Shipping Information

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Most orders placed through our website will be subject to a delivery charge (unless otherwise stated) which is calculated by weight. For our rates of delivery please use the checkout and add the items you require to the basket, select your location and this will show an accurate delivery fee depending on your order weight and location.

We pride ourselves on our rapid service and aim to dispatch all orders promptly. If the item is in stock, we will endeavour to ensure delivery to you within 5 days of your order. If the item is currently out of stock we will contact you by telephone or email. If, for any reason your item does not arrive within 10 working days of the date of our email confirming dispatch, please contact us on by email at sales@peaseofgarforth.co.uk All our orders require a signature, couriers are not authorised to leave parcels unattended for security reasons. If you are not at home the driver will leave an information card.

To place an order you will be asked to provide a valid email address so that we can send a confirmation email as soon as your order has been dispatched. This helps you to know when your delivery will be made. It is also used by the couriers to keep you up to date with your order.

Delivery Guide

Orders are despatched via Royal Mail Tracked, Royal Mail International Signed or by Parcelforce Worldwide. The delivery method used by us is based on the size, weight and value of the order.

You can track the progress of your parcel by using the tracking numbers provided to you at the time of despatch. All our orders are sent by trackable services and you will be able to track your order stage by stage using the couriers online tracking systems.

Couriers

Royal Mail

https://www.royalmail.com/track-your-item

All small items under approx 2.0kg will be sent via Royal Mail Tracked. Higher value items weighing less than 2.0kg might be upgraded to a courier service at our discretion. Delivery is normally within 1-2 days of despatch but please allow up to 28 days for delivery.

Parcelforce

http://www.parcelforce.com | Tel: 08448 004466

Items that are of a fragile nature or made up of multiple consignments will be sent via Parcelforce on an overnight service. If delivery is missed then this will be sent back to your closest post office counter for collection by you. With all failed delivery attempts a driver leaves a calling card detailing where your item has been left and must be collected by you at the earliest opportunity.

RM Signed For

https://www.royalmail.com/track-your-item

All small items sent internationally under approx 2.0kg will be sent via Royal Mail International Signed For. Higher value items or items weighing more than 2.0kg might be upgraded to a courier service at our discretion. Delivery is normally within 14 days of despatch but please allow up to 28 days for delivery internationally.

 

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